Complain to LG directly, pay them $150.00 for flate rate repair and you will get a phone that works. My wife's G4 was glitchy right out of box and refused warranty at 1 month old. Was told corrosion on pins. The guy at LG who took phone looked at all...
Sorry just want to add mine is in an otterbox has been before I left the store. I sent for warranty and came back with a gouge in bottom module. Worked for about 2 weeks and went back to same **bleep** phone it really is. DO NOT BUY.
The best fix I've found with mine is unplug charging cord, bang bottom of phone off the dashboard of my truck and replug charging cord. Magically starts working
Don't buy LG I have a G5 and my wife has a G4 both phones have never worked properly from new. My wife's was refused warranty only 1 month old had to pay LG $150.00 flat rate and the charging port still does not work properly. My G5 they did actually...