The reply I got on Aug 12th says "Hi, it’s Fido: You don’t currently have a recurring Monthly Data Top-Up on your account. To add a Data Top-Up now, please text the keyword "DATA" to 222."
Texting 222 did not work in my case. My billing cycle ends on the 5th of every month. I have a record of texting CANCEL to 222 on July 20th. We are now in Sept and the top-up is still being charged. I texted 222 again on August 11th and it said it wa...
I am having the same issue. Texting CANCEL to 222 did not work. Nor did calling customer service. I used live chat and they told me the top-up is still on my account. I asked if they could remove the top-up as I now do not trust the text feature to c...
