Help

Welcome to the Community!

This is THE place to find answers, ask questions and share advice.

Sign in or register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
597K Members
369 Online
20.8K Posts

Activity in Fido Community

New post

FIDO is for FRAUD.

FIDO scammed me out of over $100 with a misleading $25 “loyalty plan.” Our family had been a FIDO customer for years, paying honestly for multiple family lines. Their representative called me three times, offering to switch my husband’s line from Vir...

NataliaP1 by • I'm a participant level 1
  • 22 Views
  • 0 replies
  • 0 likes

How to change Voicemail language?

Hello I am eligible for the accessibility discount again for my upgraded phone  & they gave me visual voicemail again  BUT the greeting I get that prompts me to enter my password and the number sign to retrieve my messages is in french. How do I chan...

shantih6985 by • I'm a contributor level 2
  • 25 Views
  • 0 replies
  • 0 likes

Resolved! Re: device balance

@Aaishah, sorry to hear such a simple thing is becoming an issue. I would suggest you call and speak to an agent, I find the chat agents are sometimes limited to what they can do. 

Load more View all

Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

0 Comments

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

0 Comments

Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

0 Comments
View all
Copyright © 2025 Khoros, LLC