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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Change User Name
Hi,Could you please help me change my username?Thank you!
Customer service down
My data is fine but I can’t get any customer support. They say due to technical difficulties no one can take my call now. Ask Jack is down too. And I can’t complete an upgrade. What’s going on???
Cancelled Account by Porting on next Day of bill cycle, still charged one month full and support is keep me circling
Hello All, My bill for last month was paid full ending 22nd Nov 2023, and Cancelled services on 23rd due to porting out with better deals.Fido now charged me full next month bill from 23Nov to 22 Dec which I am not using except one Day use, though my...
is there people working on weekend to port my number
is there people working on weekend to port my number? It's almost 24 hrs already and the process is still undergoing
how to get a refund
I have a concern. I'm a foreigner, so I'm going to go back to a my countryI have to get a refund of $37 on Fido, but even if I call the customer center, I don't know why they said my account is not valid because I've already canceled my phone, but I ...
