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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Cannot connect modem first time user
Hi there I have been trying to contact the live desk but no one ever comes back to me. I have signed up the internet on 14 Nov but when I tried to set up modem at our new place the @ mark just won't blink but the download sign and the 2.4Gz are blink...
Internet Usage Chart Not Working
Since Oct 12, 2021 I have not been able to view fido internet usage on my laptop. Message comes up "You have no usage this billing cycle." Support informed me that 'likely' tech is working behind-the-scene on my account. If so, I should be notified b...
Streaming on PC intermittent
I go to a site and type in any movie. At first, I was able to watch 3 minutes without issue, then it froze. It looked like it was buffering? The movie started again about a minute later and played without issue for two minutes. It stopped and fro...
Internet modem return with different tracking number
Hi there, On October 18, 2021, I called Fido home internet rep to cancel my internet services on October 22nd, 2021. The rep told me they will cancel my internet on the 22nd and will send me and email with instruction how to return my modem. On Octob...
Markham, Ontario Fido home internet has a much higher ping than normal
This issue is mainly in regards to my ping or latency while playing League of legends. Normally, my ping is around 28-30. But for the past week, it's just been constant 56-60+ ping . I'm on the ethernet. Switching the coax cable doesn't do anything, ...
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