I have been referred to fido by a loyal fido customer friend. I brought a 2 sim card of wow mobile boutique at square one. Plans were 45 and 40 totaling to around 90 CAD(did not add taxes). The store said there will be a small charge to mobile bill extra and that is standard and the bill came around 210 CAD (taxed) to my disbelief. The store hid the extra charges in the fine print and said that the extra charges will be reverted back to me. I don't understand if I brought from fido directly I would not be charged extra (note: there is a fido store located in the mall !). My previous purchases with other providers from wow mobile were not charged extra. I don't understand a new customer who has no idea about these practices be cheated of their hard-earned money ( around 120 CAD extra !). I want this issue to be solved for any new customers and I want CCTS to do something about it.
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