Phone cut off and victim of scam

[CHERRIES55]

So I got scam by someone acting as fido I payed a $500.00 bill now my phone got cut off by fido I got no notice from fido that my phone is being turn off, no apology for being scammed, I been a customer for 4 years and thats how I get treated.

[FidoRania]

Hey! We're sorry to hear about what happened, we don't want you to feel this way or in this situation.

If you're a victim of scam, please visit this page on what to do. This can help you know what steps to take if you haven't taken them yet. 

We're unsure of the reason that your phone getting disconnected, please contact us here so we can further look into it for you.