Fido

I dread contacting Fido. The Live Chat function is horrible! The user has to keep watching the screen because Fido forgot to add the Chime. Stupid ! The agents takes 1-2 minutes to reply after each response. Fido wants its customers to be staring at ...

I had the misfortune of interacting with Fido's customer service through its live chat function this morning. How can Fido miss the simple feature like a chime or beep when its  CSR types a message?  Essentially, Fido wants its customers to keep star...

  Fido's customer service culture is so poor, there is no comparision!   1. My home Internet has been slow for days, my plan is 75mbps, I have been getting 20mbps. I call the customer service. They do some tests and recommend I get a new modem. They ...

My household has 2 GE G3s that we bought from Fido (as part of the phone plans) about two years ago.   Both phones, while in excellent physical condition, no physical damage, has begun to act weirdly recently. One phone's screen occasionally flickers...