OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Huawei P20 Pro ...please not just in black
From what i can gather Fido is only carrying the black version of both the P20 and P20 Pro. I really hope this is wrong. The twilight colour is the one people are drooling over so I’m not sure why Fido won’t be stocking that colour.
Resolved! Cant access 4g
Hi, I just brought a new phone. on the spec sheet it says it support 4g band 7,which is the band that fido 4g needed, the complete supported bands are in the picture. However, I can only access 3g with this phone, I just wonder what could be the prob...
Resolved! OS Upgrade Schedule - Huawei p10 plus
According to fido website, there is an update on sept 3 but til now my phone doesn't receive any update yet. What's wrong
Resolved! ZTE WF721 - Problems entering PINs or phone extensions
I have a Fido "home phone" using the ZTE WF721. When I call a phone service requiring a PIN or extension number to be entered, the first digit of the PIN or extension number is always repeated. For example: (999) 555-1212 requires PIN 62345 follo...
LG G6 Calling Issues
I've had this phone since March of this year and just yesterday my phone started to act up by acting up I mean when someone calls me as im about to answer it so it's almost to my ear and bang it hangs up on me....ive had important calls coming in and...
