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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 213164 Views
  • 63 replies
  • 22 likes

Phone is suspended and monthly fees continue to be charged !

My FIDO phone account was suspended over a year ago at suggestion of FIDO rep, after we told FIDO of our financial difficulty due to being on extended sick leave due to PTSD. We were told, suspension meant time to reduce my bill over time, but that I...

HM13 by • I'm a participant level 2
  • 2214 Views
  • 3 replies
  • 0 likes

Incoming gmail and message not notified

Recently (April 5, 2021) bought Fido 6G plan on Galaxy A71. A few days ago incoming gmail and messages (texts) stopped being notified on phone. I had not changed any settings. Have restarted couple times. Cleared cache on both gmail and messages. Che...

davek636 by • I'm a participant level 1
  • 1068 Views
  • 1 replies
  • 0 likes

Exclusove Deals

So I have 2 lines on my account and recently I got a great offer. The catch was it was only offer to 1 line. This is very unfair if a person had 2 lines on the account they should be offering those exclusive deal to both the lines not just one. My wi...

Nakukara by • I'm a participant level 2
  • 1621 Views
  • 3 replies
  • 0 likes

Device Protection Device

I've been trying to cancel Device Protection Lite and I felt very frustrated that i can't find the option anywhere. Please help and thank you 

duyjason105 by • I'm a participant level 1
  • 1111 Views
  • 1 replies
  • 0 likes
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