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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 186979 Views
  • 63 replies
  • 22 likes

Resolved! Switching Mobile Phone Provdider

Hi,   My 24 month contract ends in 3 days and I want to switch to another provider. How do I switch over and keep my phone number at the same time? How do I cancel my plan with Fido? Please help.   Thanks

christieli_ by I'm a participant level 2
  • 919 Views
  • 1 replies
  • 0 likes

Unlocked phone

Hello I wanted to know all devices al unlocked from Fido , even if you have a payment plan ...  thank you  Amalie 

aelali72 by I'm a participant level 1
  • 592 Views
  • 1 replies
  • 0 likes

Resolved! Brightstar rejection

Hi i recently brought a device and i have lost my device so i called brighstar for a claim. They have started a claim which after asked me to submit proof of address so i have given my insurance documents with my current address. They rejected it say...

Resolved! Prepaid to monthly plan

Hi there, I've been a Fido customer since c. 2015 / 2016 and have always been on a monthly plan, however since 2018, I relocated overseas for work and switched my phone plan to a monthly prepaid plan ($12 per month). Recently, I moved back to Canada ...

lauracwang by I'm a participant level 2
  • 1103 Views
  • 2 replies
  • 0 likes