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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188029 Views
  • 63 replies
  • 22 likes

Resolved! Unlocking my phone

Hi there,Bought my previous Fido phone (LG G6) from Costco back in April 2017. Knowing that starting December 2017 all phones sold in Canada are unlocked, I suspect my phone is locked. Here are my questions:1) Tried to see if my phone is locked/unloc...

ryeung by • I'm a contributor level 1
  • 676 Views
  • 1 replies
  • 0 likes

Resolved! 60 cents anytime plan

Hi there, I have two issues and 1 question:  Issue #1 : I am on the 60 cents anytime plan, but the features listed say 40 cents for calls and texts....But I am being charged 60 cents.  The feautures shown on my account page are incorrect and misleadi...

julika1 by • I'm a participant level 1
  • 996 Views
  • 2 replies
  • 0 likes

Resolved! Apple Watch

Hihey Fido hey communityi just got an Apple Watch and found out Fido service cannot be paired with the watch making it useless. Is there any very near future plan to fix this or do I need to change carriers?

AngLad by • I'm a participant level 1
  • 2348 Views
  • 1 replies
  • 1 likes

Resolved! Asus Zenfone 8: Compatibility?

The specs are as follows.  Compatible with the Fido network?NetworkTechnologyGSM / HSPA / LTE / 5G2G bandsGSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 23G bandsHSDPA 800 / 850 / 900 / 1700(AWS) / 1900 / 21004G bands1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 2...

Mike901 by • I'm a participant level 3
  • 2170 Views
  • 5 replies
  • 0 likes

Resolved! OS update on unlocked phone

I have a Samsung Galaxy Note 20 5G phone unlocked with AT&T screen showing up at the time of boot up. Thats why, I presume, its an USA unlocked phone. I bought it at Walmart. The phone works well on Fido SIM card, other than, it came with Android 10 ...

ChaitanyaD by • I'm a participant level 1
  • 882 Views
  • 2 replies
  • 0 likes
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