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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 216647 Views
  • 65 replies
  • 22 likes

Mobile Data

Hi, I have a plan with Fido that does not include mobile data. I spoke with a Fido agent, and they guaranteed that no matter what, even if mobile data was toggled on in my phone, and an app asked to use mobile data, that since my plan doesn't include...

Dalste by • I'm a participant level 1
  • 30 Views
  • 0 replies
  • 0 likes

Order Status Inquiry – No Tracking Number Received

I placed an order three weeks ago, but I still haven’t received a tracking number.I’ve also been unable to contact anyone from Fido, and I haven’t received any emails regarding the order.I’ve checked my spam folder as well, but there’s nothing there....

Denys7016 by • I'm a participant level 2
  • 29 Views
  • 0 replies
  • 0 likes

Annual price increase for "improved" services

In the last two years Fido has implemented an increase of $2 in 2023 and now $3 in 2024 for "improved" services. Exactly what are these improved services that require an across the board increase, nobody really knows. Have I experienced any improveme...

me79 by • I'm a participant level 1
  • 4908 Views
  • 9 replies
  • 8 likes
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