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iMessage and FaceTime on iPhone XS

Mlyons1
I'm a participant level 1
I'm a participant level 1

iMessage and FaceTime aren't working on my Fido account with my iPhone XS. I removed my sim and powered it down and neither of those work. The service is turned on as is iMessage. What can be the trouble?

1 REPLY 1

FidoAnthonyZ
Moderator
Moderator

Hey @Mlyons1,

 

Welcome to the community!

 

Since these aren't services that we offer support for, I would recommend checking with Apple's tech support. 

 

Are your regular Fido services working?