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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23615 Views
  • 0 replies
  • 8 likes

4g services disabled on my SIM

My sim is not supporting 4G services, I have changed the SIM yet 4G is disabled. I have changed 2 phones and still no 4G, I have been paying 4G fee but getting 3G and H+ only. Why this discrimination?

Over charged ! Not as per my offer and agreed price

 Hi there, I have been with Fido more than 15 years, never expected this sort of behaviour or experience. I have 3 lines with Fido. It's been approx 2 month now I have been struggling. I renewed my contract for 2 of my lines, my offer has not been ho...

Preet4 by I'm a contributor level 1
  • 2632 Views
  • 9 replies
  • 0 likes

Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a participant level 1
  • 1659 Views
  • 2 replies
  • 0 likes

Scam text

I received a text today from the number 1-438-700-7498. The text said my name, and the composer presented himself as an employee of the Plaza Côte-des-Neiges branch. The purpose of the text is to tell me I am eligible for an update, and there is a li...

Nadege11 by I'm a participant level 1
  • 825 Views
  • 1 replies
  • 0 likes