Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FALSE/ MISLEADING ADVERTISING ON SPECIAL OFFERS
I received an exclusive loyalty offer via text message from Fido on Aug 11, 2021. Nowhere did it indicate that in order to take advantage of that offer, I would need to pay for the balance of my phone (I'm currently under contract). The text goes on ...
Resolved! Weird email request
Hi There, Got weird email from support@marusurveys.comIt said from Maru Blue on behalf of Fido. Is this scam??
Resolved! payment went to my old account
Hi,i made my payment last month of July 18, 2021 but i accidentally paid it on my oid account. What should i do?
Fido Stores - Montreal - Two Locations - Wrong store opening hours
Hello everyone, writing this short post to highlight the misguidance or miscommunication via the Fido website. I went to visit a local store here in Montreal to activate my sim card. There were two locations: Fido Located in: Edifice Place du Qu...
Resolved! Phone upgrade
Hi, I went through the process of upgrading my phone on August 15 and I still have not received any emails from Fido. Not even an order confirmation. I know it went through because when I log into my account and click upgrade phone it tells me that m...
