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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Prepaid visa for paying monthly bill
I have a prepaid visa card from my bank and I would like to use it to pay my monthly fido bill that is currently on auto deposit. Is that possible? I really need it to work!!
No 5G network
Recently switched to Iphone mini 12 and expecting it to be 5g. Why is it now loading as 5g?
Regarding phone service suspension
I am outside canada and stuck there due to COVID so I want to extend my phone call service suspension kindly update me ASAP
Rude and arrogant staff
Hello, my name is Akash P. I bought new Sim card from 824 Tecumseh Rd E, Windsor, ON N8X 2S3 in April. My appointment was at 12:00 pm so i went at exact time ...staff member took almost 2 hour to provide me a Sim card (she is telling some system is...
PAID PHONE BILL STILL NO SERVICE
Hey, i've been a fido customer for almost two years ago, due to the pandemic i was unable to pay my phone bill for a couple of months, causing fido to turn off my service & still up charge me late fees & interest. I finally paid a settled amount alth...
