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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Payment
I'm Jash Bhagatji. I'm using Fido for more than 2 months now. I'm using the 10GB/ month plan for $54 including tax. I've made the payments for the 2 months of $54. However, for the 3rd month it shows that I have to make a payment of $77.28I haven't c...
Resolved! how do I switch voicemail to English?
My voicemail is in French, how do I switch it to English?
Order confirmation
Hi, I've just purchase new phone and new plan under my existing Fido account.All order process seems went ok, and i was able to print out the service agreement as well.I've checked the two of agreement checked boxes and clicked on the submit order.Do...
AirPod upgrade hell
Ordered an upgrade device through fido.ca earlier this week. Was sent an email instructing me to go to a Fido store to pick up AirPods via the $2.50/month deal. First store tells me that they can't do the add-on because I didn't do the upgrade in-sto...
Billing and Taxes
I am a recently new Fido customer living in Alberta. Today I was emailed my first bill for the amount of $114.06. The amount is conflicting with the information given to me by an agent at The Mobility Store and also a Fido customer service rep who I ...
