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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Changing Voicemail Access Code Doesn’t Work
Hi, I forgot my access code for my voicemail and I tried to change it. I called the number, changed the access code and the robotic voice told me that it was changed "successfully". However, I tried to use my new access code and it didn't work. I tri...
Resolved! I got a quick bill?
I opened the account 2days ago. But I recieved pay bill. Is it make sense?
Resolved! [PREPAID] How do I REMOVE my credit card?
I just put some money on my prepaid account and now I cannot REMOVE my credit card so that I need to enter it every time I want to refill. I don't want my credit card auto populared there in case my account gets compromised. Because right now I can a...
Resolved! Plan offers...
Hi, Quick question. I have 2 lines on my account, me and my wife. Every time I check my account, there is a special plan offer for my wife's number, but nothing for my number. It now sates that there is a special offer for all lines, but when I ac...
Best buy sales rep lied
When I bought my phone. Best buy staff said I am financing the phone and its not a contract, separate from my plan. 1 year later phone breaks and fido charging me 330 bucks extra to break the contract I never agreed to. I asked to see my contract I s...
