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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23615 Views
  • 0 replies
  • 8 likes

Resolved! Wrong line suspension

I asked to have one of my line put on temporarily suspension and you guys suspended the wrong now I can't even call you guys to have my line to restore it. Please contact me ASAP. 

sam12 by I'm a participant level 3
  • 649 Views
  • 1 replies
  • 0 likes

Resolved! Calling a Canadian Toll Free Number from China

Hello! I want to call a Canadian toll free number from China, and I was wondering if I would be charged for it? If yes, how much would I be charged?(My plan is postpaid). Do I pay 14/day first and on top of that I still need to pay by minutes? What i...

Yan66 by I'm a participant level 1
  • 860 Views
  • 1 replies
  • 0 likes

Resolved! Gift Cards

Does anyone know if I can use Roger's gift cards to pay my phone bills?

Mackdog by I'm a participant level 1
  • 789 Views
  • 1 replies
  • 0 likes

Resolved! Phone Bill

Hi.I financed a new phone last month online and even though I was told I would not be charged the $45 setup/activation fee, it was incorporated into my last months bill. I've gotten a new bill and it's more than I anticipated. Based on the breakdown,...

Ronky by I'm a participant level 1
  • 592 Views
  • 1 replies
  • 0 likes

Bill problem

Hello, i finished my old contract and got a new one July 13 with a Motorola edge+ on the Fido payment program promotion which it was at 10.99$With my new contract of 45$ 8gig. My bill is suppose to be 64.38 a month but I'm getting charged the full am...

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D4vey by I'm a participant level 3
  • 923 Views
  • 4 replies
  • 0 likes