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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wifi calling always off in Google pixel 6
Hi, I recently got pixel 6 from Fido before travelling outside Canada. I am already outside Canada. I am trying to turn wifi calling on but it always stays off. When I turn it on, I get a screen to enter my phone number to get an sms verification cod...
Resolved! the number you have called is not assigned...
I placed the Fido mobile number last month and everything has been ok before yesterday. Today when I was making a call to China I received the voice "the number you have called is not assigned, please check the number and try the call again....". But...
Can't reach Fido customer service for port request failure issue
Dear officer, I transferred from Rogers to Fido on Nov 15, but I was not able to response to the Rogers port request message in 90 minutes as I was on a course exam at the time. In the past several days, I came to Live Chat about the port request fai...
Does Fido care about losing customers?
Hello. Long time fido customer that just ported one line to another provider. I received a text that there would a be a call from them to do a winback offer. One month later, no call. I now see people are getting 15GB data bonuses given to them for f...
Resolved! Is Fido down?
I can't call out nor receive calls since 9 am. Nov 24, 2021
