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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long distance overcharge
Hi Officials at Presidents office Just want to give you a feedback as couple of my friends left Fido without giving the feedback. I am very disappointed as I am a customer of Fido from last 3 years. I just came to know that my bill jumped up by $100 ...
Regarding a great service
Hi greeting, Sorry I missed out a survey provided by Fido for a July 17th 2021, for a Fido Store Representative called Sabrina. She was a stellar and exceptional store representative. I was very confused and she provided me great help on my device,...
Can't send message with Fido - error 2
I've been receiving this error message for the past couple of weeks when trying to send texts.I have cleared the cache. I can only get the message through if I turn OFF wifi and mobile data. Sometimes it works if I turn off mobile data but stay on wi...
Long distance calls not working
I get 1000 minutes every month as part of Fido post plan package. I have not consumed the quota but when I try to make long distance calls from my Fido Canada number to India, it does not go through. I have contacted customer care several times but t...
Poor cell service
Today I started to experience intermittent problems with cell service. In a while I had full bars and then none or just couple. It could not even connect to data. When I made a call, on the other side they could not hear me... I've been at location w...
