General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23543 Views
  • 0 replies
  • 8 likes

Resolved! Fido roam - phone settings

Hi, Do I need to enable data roaming on my iPhone to be able to use Fido Roam while in Canada? e.g:  If I am out of range of Fido network and only Telus is available.  Thank you for any input  

glouglou by I'm a participant level 3
  • 1028 Views
  • 2 replies
  • 0 likes

Resolved! 25% discount

I got a contract for two years and on my first bill I called them and they promised me a 25% off but I don't know how to get it can you guys do it

Keyla1 by I'm a participant level 1
  • 864 Views
  • 1 replies
  • 1 likes

Fido Why No 5G???

I just heard from a Rogers representative that Fido is like the No Frills part of them and they most likely won't share their 5G network.  This is very disappointing because selling a 5G capability phone is useless with their plans.  I know the have ...

Pat03 by I'm a participant level 2
  • 3531 Views
  • 4 replies
  • 0 likes

My voicemail has disappeared

My voicemail disappeared yesterday. I called and waited and finally the person said it's out for everyone. Why nothing about this on these boards?

Doggiedoo by I'm a participant level 1
  • 510 Views
  • 1 replies
  • 0 likes

Resolved! Fake Offers

I called Fido on August 17th to purchase a new phone. The agent offered to waive the activation fee, give a discount on the plan and offer the phone for 0$ dollars. - The phone was not delivered as the agent forgot to add the apartment number.- I cal...

cafs123 by I'm a participant level 2
  • 1090 Views
  • 2 replies
  • 0 likes