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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23615 Views
  • 0 replies
  • 8 likes

Amazing customer service

Hello I visited one of your Fido brick and mortar locations on Woodroffe in Ottawa, I needed and new phone and data plan, the rep who I spoke with Andre was the most pleasant, informative and helpful rep I had ever spoken with he spoke both primary l...

Joemamas by I'm a participant level 1
  • 889 Views
  • 1 replies
  • 3 likes

How to stop incoming sms call?

There are lots of incoming SMS calls which uses my available call minutes. But they aren't shown on my call history. How can I restore my minute and block those SMS calls? 

Runxin by I'm a participant level 1
  • 435 Views
  • 1 replies
  • 0 likes

Resolved! Terminate my program as a subscription

hello i have one question i would like to terminate my program as a subscription rather than as a regular card and top-up and continue to use the same number..if possible???

Tadic by I'm a participant level 1
  • 545 Views
  • 1 replies
  • 0 likes

FRUSTERATED

  I put in a service request in July. I missed my appointment due to my father passing, and the tech emailed to tell me that my repair was expiring so I went the next day before it it was set to expire the day after that. When I arrived there, he sai...

cp21 by I'm a participant level 1
  • 640 Views
  • 1 replies
  • 0 likes