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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
WIFI Calling for non-Fido Device
I recently ported over to Fido and didn't realize this policy. I bought a phone from Samsung directly since the carriers don't seem to sell the S21 Ultra in 512GB but regardless, is there any way to get my device approved so that I can use this impo...
Winback call
Winback team offered me a tablet. It should be received by after 5 business days after activation of fido Sim card. I haven't received it and have called many times to fido customer service. They are just creating a web from and says there is nothing...
WARNING ON FIDO DEVICE PROTECTION PLAN
DO NOT waste your time and money to get the DEVICE PROTECTION PLAN FROM FIDO. they do what they can to rip you off anf make you pay for repauirs and replacement when you do not need them. Take it with a reputable company like APPLE and not BRIGHSTAR...
Fido bill $545
I recently logged into my fido account on my web browser and found a bill of $545. I was completely surprised. I signed up to pay 50$ per month plan for unlimited talk and text. I am new to fido and I had told the fido agent my requirement to call/t...
Order confirmation adding a line not received
Hi, I wanted to add a second line Tuesday night but didn't get to the confirmation page so I tried again. I thought the website was broken in some way. The next day my account got suspended so I contacted fido to unblock it and re-placed my order. No...
