General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

Bill

How long will I have to be paying monthly bill of $50?I was told after three month that I'm free to use the line within having to pay huge fees monthly. if I'm no longer interested in the sim, how do I deactivate the sim?

Valentinaak by I'm a participant level 2
  • 522 Views
  • 1 replies
  • 0 likes

How do I .

Let you know that you should leave this bag of crepe company and either pick one with support or bargain services. It literally makes no sense to stay with Fido, they market as being cheap or something but it's full price with cut rate service. How c...

Notfan by I'm a participant level 1
  • 576 Views
  • 1 replies
  • 0 likes

Resolved! Lost my sim card

Hi there. I just got my phone number but I accidentally lost my sim card. I don't know how to solve it. Furthermore, I also just paid for the first 2 months of the phone number. Please guide me to solve it. Can I get the same phone number but with a ...

Mai99 by I'm a participant level 2
  • 5156 Views
  • 2 replies
  • 0 likes