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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! So is Fido 3g or 4g LTE?
Am considering upgrading my currect Fido plan and when I looked at the full details I noticed this nugget. Is this a mistake or would I be getting a throttled speed or something? I understand that maybe in a less serviced area there "could be" some ...
Resolved! Does suspension of a number prevent the use of all services?
Thinking of suspending service while we go south for several months. Does that suspend cell service or the actual phone number? In other waords, could we still recvieve texts in a WiFI zone?
Ordered an iPhone 13 Pro, still no shipping info?
I ordered a iPhone 13 Pro on September 27th, with the website saying it would arrive within 2-5 business days. So far, all I've received is a change to my plan and an email congratulating me on my device, no shipping info despite the fact that the we...
Fido bill
Hi, I have a question, I have set up my fido account for pre authorised payment. But I forgot that the I already enrolled my account for pre authorised payment. So I paid the bill manually on my bank account on the due date. It is my first bill on...
Ask Jack always times out. How can I get an Unlock code by email?
I am on holiday overseas and got me a German SIM Card for my old phone.AskJack tells me he will connect me to a 'live agent'. However, he seems dead. AskJack times out after a few hours of waiting. I've been doing this for days now.Can I get Fido ...
