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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! PKG August 5-11 2021 PKG gift card

Hello, it seems I had won the PKG gift card of $250 but I had communication via email on how to claim the price. What is the process to claim the price. please let me know the process. Thank you

Amazza by I'm a participant level 1
  • 557 Views
  • 1 replies
  • 0 likes

Resolved! Changing username, won't accept email or account ID

Hello,              My username for my fido account is currently my cell number. I would like to change it to use my email address instead.  When I try the trick saying I forgot my username and password, it won't accept my email nor my account number...

rlarok by I'm a participant level 1
  • 3299 Views
  • 3 replies
  • 0 likes

change prepaid account balance to BYOP plan monthly fee

RE: account No.*****3269        email.bill****@gmail.com       cell.********** I received msn in June telling me that  my Prepaid account money could be used to pay my postpaid plan, I can get up to 14-months of service on my $10 per month plan,no te...

BillCheng by I'm a participant level 1
  • 637 Views
  • 1 replies
  • 0 likes