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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to swap from physical sim to esim
Hi,I have a data only plan with a physical sim and wanting to switch it to esim. The plan still has a contract and has a tablet attached to it. I went to a Fido store as well as spoke with customer service on the phone, no one was able to do it for m...
Resolved! Data overage account holder approval
How is Fido adhering to the updated Wireless Code regarding data overage? I don't believe Fido has traditional Family or Shared plans. How will Fido obtain my approval for any data overage on my son's mobile line? I am the main wireless account ho...
Thank you, Jean Fritz!
Great tech support thanks to Jean Fritz. Very professional service!
Wifi calling and Volte not working on samsung note 10 plus
Hi there I have an unlocked Samsung Galaxy Note 10 Plus Indian version and both Volte and wifi calling are not working on my device, for wifi calling an error comes says your device is not supported. How can I activate both of these? I have a postpai...
free month
Fido is not honoring their free month. I have been calling them for 3 months each month they say it will come off the next month. Well last week i was on the phone for 1/2 hour and they were suppose to resolve the issue. I was told after he said he f...
