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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst Customer Service & Update on Phone
2 weeks prior to making a call, I had tried to contact Fido. I was on hold for 40 minutes in total just to get hung up on when the customer representative did not hear me. I figured perhaps there was an issue on my end, so I called 4 other friends an...
Resolved! Technical Support Hours
After talking to Support, I have to now talk to Technical Support, which I fear will likely be a very long wait. Does anyone know the hours for Support and Technical Support. I understand I can only contact Technical Support through Support. Any sugg...
AirPod deal
I upgraded my device to iphone 12 mini online in BlackFriday deals. Then, I called some Fido store to get AirPod with promotion as well. None of them had AirPod in stock. One of Fido stores told me they would have AirPods again in 2-3 days and asked ...
Black Friday Promotion - Mistake
When I had called in for Black Friday, to change to a better phone plan the customer service rep had told me that I could upgrade to a differnt phone for Black Friday deals. He said the IPhone 12 (not the 12 mini) was for $20 a month for 24 months. I...
Resolved! Not able to update my residence addresss for billing
Recently I moved to another apartment and trying to update the current address for billing. System is not allowig to update. Kindly help to resolve this issue ASAP. Regards,Riyaz
