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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23619 Views
  • 0 replies
  • 8 likes

Resolved! Office of the President Contact Information.

Hi there,I would like to get in touch with the office of the president. I purchased a certified pre-owned Iphone 11pro. The day I received my phone, the microphone on the speakerphone wasn't working. When I called, the same day, I was told by Fido th...

Madala by I'm a participant level 1
  • 1643 Views
  • 1 replies
  • 0 likes

Resolved! How to block a phone number?

Since acquisition of my new phone with Fido (since May 21, 2012), i started to receive calls from 1-877-866-9930.  They hang-up as soon as I answer and once it shipped me ``on hold``!  I believe it could be a spam call, therefore I wish to block thei...

Fergie by I'm a participant level 1
  • 101858 Views
  • 36 replies
  • 0 likes

Promised the Black Friday special for iphone 12

Are the phone calls even recorded for qualtiy assurance? I spoke with a representavtive and was promised they would match the black friday special on the iphone 12 that I got on the previous day. Now that I got the bill, non of those changes were mad...

whoy by I'm a participant level 3
  • 1169 Views
  • 5 replies
  • 0 likes

Resolved! Deleting voice messages

My mail box is full and I can't seem to find where or how to delete them.  I've deleted all logs already. 

Jedijoyce by I'm a participant level 1
  • 15538 Views
  • 8 replies
  • 0 likes