Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Misspelled name, How to change it ?
The person entered the wrong spelling of my first name. Now I can't change it through my account, tried to call 611 but I was on hold for more than an hour. Can anyone please help ?
Resolved! Upgrade pending
Hi there, i was wondering if i could find out if my order for a new phone upgrade went through. I had put in all my details to order a new phone and did all the steps and confirmed my order but I haven't received any email of confirmation yet. So now...
Add on problems
I've cancelled 35dolarAd on2 times and I find out they kept charging me for 6 months.wtf. Help
winback offer accepted then sent wrong device, whose replacement never sent
I'm a customer of fido for a long time and then moved to virgin to get better offers, winback team called me and offered almost the same with little toppings, I accepted because used fido for a long time and reliable, but not this time - winback team...
Complaint for over billing, worlds worst service
when I started with fido they told me you can call international minutes and then didn't charged for some months and then charged me , tried ti talk to customer service, they are so unprofessional , rude and disrespectful to talk with, going to cance...
