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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Upgrade phone and keep existing plan - will my monthly discount be kept?
Hi, I'm looking to upgrade my phone and I have the option to keep existing plan. My current plan contains a monthly discount of $10. If I choose to keep my existing plan when updating my device, will the monthly discount stay on my account? Thank you...
Where is my new phone?
I have ordered a new phone on Firday, Apr 2, while also upgrading my plan. I have not yet received my phone, or any emails with the order number details. I have received only two emails from Fido since then:1. Fido account change confirmation #A1B2C5...
Charged with Roaming I did not use!
I went down the states for 1 day from 2pm to 11pm. And when I saw my bill, I was charged for 2 days! I called customer service and was told I used my data around 12:04am but we were already home around that time. She said there's nothing she can do c...
Resolved! Boxing day offer (long distance call)
Hi, I just got boxing day offer with $35/12GBand I noticed that the offer also include 1000 mins long distance call, but the staff seems forgot to help me add this in my planshow can i get it back
Resolved! Help me to understand tax formation
Hello everyone!Happy new year I recently bought iPhone and fido sim card together from Ontario province and am living in Alberta. I have received the first bill which includes the amount of the device and my plan with 13% tax as per Ontario taxation ...
