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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido limited my EXT access. Unable to connect to normal Fido Network
As the title says, I got a text from an unknown number at the beginning of the month that my EXT access would be limited for 30 days because I've used it too much. The problem is, I had no idea I was using the EXT Network this whole time, and had no ...
TURN DOWN THE HOLD MUSIC
It's enough holding for someone to answer when we call 611 but for the love of God, TURN DOWN THE HOLD MUSIC. I have to put my iphone volume on 1 bar out of 20 or so bars and it;s still deafening. Also, please license some new music, you're playing ...
Can FIDO stop harassing me
I constantly have my phone cut off and messages for unpaid bills. 2 months ago I paid them 1000, last month like 500 and the bills keep getting lot and more outrageous. I pay them copious amounts of money and they stick to the schedule you give them ...
Resolved! Fido Phone Order
HI Good evening! I ordered a new phone 4 days ago and still I haven't received any shipping confirmation. However, my Fido program details got updated yesterday. When I'm going to receive the phone? Thank you
Very Rude Customer Service Rep & Broken Promises
Hi Everyone, I just switched to Fido and have not had a great time dealing with customer service - it's off to a bad start. In a nutshell, I've spoken to 3-4 customer service reps over the month, having waited 1-2 hours on hold each time. All of them...
