Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Help
Hi there I wondering my boyfriend is coming for a visit, and he wants to know how to use his phone while hes here. He uses a iPhone 11 and is with horizon, is there anything he can or has to do or I to have an account maybe I can use that in some w...
Resolved! Pulse15 vs. Current Plans
We have two phones on the Pulse15 plans at $50 each per month. The plan gives us each 1GB of data per month. I notice that new plans on the Fido website appear to give 12GB of data for $50 per month in addition to the unlimited items we have on the...
Don't ever try to process a device upgrade on their web site
The Fido web site sucks. It never tells you whether a device is in stock, back-ordered or discontinued. It doesn't allow you to cancel orders. It sucks. So you want to save the $50 admin fee? You'll pay in lost years, lost hair and, an ulcer, or seve...
Getting spam calls
I already registered under the DO NOT CALL LIST. Already selected Blocked unknown/private number. But I'm still regularly getting calls from phone number that looks like come from another Fido callers (that they same same prefix).I know that we can...
CCTS
CCTS is fully funded and exclusively supported by Telecom companies. So to think they will adjudicate any customer issue in the customer's favour is a lie, a falsehood and, a function of the lobbying group in Ottawa. Telecom customers need a real adv...
