Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Does Fido really need loyal customers?
Having Fido customer service to answer to the call takes forever, as always. Customers are provided another option as Online Chat which should have help out our concerns, but it works worse than the call. One of their customer provides Karanbir, sorr...
Resolved! Do Bring Your Own Phone plans include Unlimited Canada Wide Talk?
I feel like this is a very silly question but I am trying to change my plan and I don't want to make a wrong assumption. I've had my plan for over 2 years and am looking into changing it now that I own my phone. I chose the plan type "Bring your own ...
Voicemail code
Hi dear , I'm a new fido customer, I don't have a code to listen to messages, so how do I get the code?
Downgrading
I wish to downgrade my phone plan, but the lowest plan I can downgrade to is a 6GB plan, and I want to downgrade to a 4GB plan (not an option that is provided). What can I do?
Resolved! Call from Fido -- 1(833) 425-2396
This morning someone called and i answered. Said he was from fido and want to speak to my husband who is registered in the account. when i told him that he is at work, he aske me if i am ----- and said my name. I said yes and he said he was calling ...
