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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charged extra
I was using a plan of $50 for 20 gb and I had added international minutes to call back home for $5. After few months, they offered me 25 gb for $65 and as I was using data more I enrolled in that plan. However, they did not specify me that my interna...
Resolved! Badly purchase service
What a disappoint service! I have ordered iPhone 13 on Nov 27th, they told it will take 3-4 weeks to ship, then no updated until Dec 20 so I asked CS about the news, they told the order is still pending and did escalate my order, up to now Jan 6th, I...
Resolved! Voicemail
It would be very helpful if a voicemail option was added that would tell the customer the caller number and date and time of the voicemail call.
Resolved! Contact for sponsorship
Hi there, wondering who I would contact about getting some Fido presence at our Pride golf event on the Sunshine Coast in BC .would someone point me in the right direction? Many thanks!
Resolved! Reactivating my suspended account
Hi there, I would like to reset my account payment. My account was recently suspended due to unpaid balance and in order to reactivate it, I need to pay a certain amount but I would like to make a payment of an amount lesser than what I'm supposed to...
