Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Roaming on but unable to call
Hi, I am not currently in Canada and I opened my roam but every time I tried to make call or text it says I failed due to lack of payment, I paid my bills on time every month, why is this happening? Thanks
Resolved! overcharge and very poor service
Don't give them your credit card, they over charged me last year and this year again and when iam trying to call them no one is responding at last i got on chat on internet waisting one hour still useless, now no one is replying really fed up don't k...
Resolved! Charged wrong amount ?
I had no credit so I had to pay a down payment + price for phone and data plan in person and it was $178 in total for the Google pixel 6. I just got an email saying my first payment will be $147. Was the thing I paid in person not the first bill? Wil...
Resolved! Sms to email scam
HI: I recieved a text today saying that it was from Fido adn that I had mail. If I wanted to have this forwarded to me through SMS I needed to reply yes to the text. I stupidly did so and now realize that it was a scam. I have blocked the number on m...
Resolved! New Interac Spoof via text message
I received an SMS message directing me to Interacfido.com to claim a credit I supposedly got from Fido. The source of the message was 1-902-986-1165. Seems it is a phishing or scam attempt to get my banking information. On the surface it looks legit ...
