Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incoming calls displayed as originating from somewhere else
Lately all my incoming calls say Beaulac-Garthby TX even though they are local area codes (southern Ontario). I looked up that town, and it does exist in Quebec, but there's no such place in Texas. Just wondering if this is happening to anyone else...
Resolved! Want to Change my Post paid Number to Prepaid
Hi, I want o change my Postpaid number to Prepaid number so tell me the process. Kirti Bansal
Resolved! How to turn off the amber alert?
Hello. I am an international student who has received twice amber alerts this month. I did not find the place to turn off this alert, so I come here for help! I know that this alert may help the children to be saved much quicker. However, I cannot he...
Resolved! Not able to change number
getting an error and try back again message when trying to change number. Please help
Resolved! What happens if primary account holder moves out?
Hi,I am a primary account holder and I have no device contract balance, I have 3 other lines on my account. One is a free 4 gb data line from Fido whose device is paid off, 2 other lines have device balances.I want to move away from Fido, I want to k...
