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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancelled my number, didn't get refund
I have cancelled my fido # and returned back to home country last Jan end, By February during my billing cycle i got an negative balance which i thought it would be refunded back to original mode of payment but it is not yet reflected still. I ne...
Latest Bill
Here we go. Guess I have to shop around
Resolved! Can't change address online
Hi, I can't change my address online (in my Fido account) as it won't detect the address that I enter. Can you please email me how best I can do this? Thank you.
Resolved! How long before I receive order confirmation?
I placed an order online last night at aorund 9pm to order a new phone and changed to a new plan but haven't received an email confirmation. Upon logging out and then back in I can see the plan was changed. Almost a day later and still no email. Alre...
Resolved! Pretty bad Fido roam option for USA
It doesn't make sense to pay $12 /day for using phone in USA. Travelling is frequent to USA for people than travelling to other countries. Fido need to come with better option in terms of pricing for using phones in USA.
