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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23567 Views
  • 0 replies
  • 8 likes

Resolved! Changing plans details

Hi! I want to change plans but I need some information.When does the change take effect? Immediatly or next billing month?If immediatly, how exactly will it affects my bill and my data for the remaining days of my bill cycle?Would it be better to wai...

Tom_ by I'm a participant level 1
  • 2086 Views
  • 8 replies
  • 0 likes

Long Distance charges for calls i didn’t make.

This month's bill was approximately $32 higher than last month's and so I was weirded out and I went to check what caused the bill to be so high. There's been about 30 or so long distance calls that lasted EXACTLY 1 minute each and I know for a fact ...

sichuation by I'm a participant level 1
  • 1977 Views
  • 2 replies
  • 0 likes

Fake call stating FIDO Promotional offer

I received a call from the number 888 481 3436 stating promotional offer for 28 dollars/month with no roaming, 1000 minutes international talk time, canadawide call/text free, 20 GB internet. They asked two ID proofs and at the end they asked to fix ...