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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cannot access Fido Exclusive offer
I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...
Resolved! Alcatel Go-Flip goes straight to voicemail
My phone never lets me answer incoming calls if I am more than 15 seconds in getting to it. In fact the caller does not even hear it ring - it jumps directly to voicemail. I have been through the settings menu repeatedly - there are no call forward...
How to remove/cancel a line from my fido account?
I have 2 lines in my Fido account, but I couldn't find a place to remove a line from the website. Should I call Fido for this matter? Is it the only option?
Resolved! Phone is out of stock
Sorry my English is not my first language so I used the translation told what happened with fido today I m so disappointed I found that the price of my mobile phone plan has increased to $56 and 4 GB. Calls and texts are free without international l...
Unfair calculation for July Outage Credit
I just found out the way Fido calculate the July Outage Credit is based on what you paid in your July bill (including ANY one time credit). Long story short, I suppose to receive my Refer-a-Friend credit in Feb 2022 (fido.sparkrefer.com website indic...
