Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Roaming in U.S.
Does the daily roaming charge cover video sent as well?
Does this warrant a complaint to CRTC
I have 4 lines with Fido. I have been with Fido from last 15 years. Two lines are very old and the two were latter added as family grew.Late last year, I called Fido and told the CSR that I have two old plans that don't offer much in terms of data us...
Resolved! billing cycle
I have 13 days left in my cyclethat means that my cycle ends on the 8th of December.when I am charged on the 8th, for' this month' what does that mean? This is very confusing...am I being charged in advance or only fro the previous month?
Impossible to reach customer service by phone
Has Fido closed all of their call centers? everytime I call, I received a text message telling to use a chat service call allojack and the line hangs. Now I am in position 99 in the chat queue I want to talk to someone. How can I do that? Does fido ...
Resolved! Refer A Friend - Follow Up
Hi, I referred my wife last week to open a new account with Fido. I was told I will have a rebate for that but I can't seem to have the rebate until now. The link sent to me was not working. Appreciate your help!
