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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO charged me hidden charges
Hi there, I am living in the UK for one year and I called FIDO on Sep 6, 2023 to cancel my post paid and switch to prepaid so I could keep my phone number and use it whenever I come back to Canada (holidays, etc). Many issues occurred from this. 1) M...
YouTube region problem
When I share Internet from my mobile device to another mobile device, The another mobile device try to use YouTube app and appears a message in YouTube that the "region is not available". But when this another device use WiFi from other connection th...
Resolved! HELP, I HAVE LOST MY SIM CARD!
I have recently come to my home country and my phone got stolen, I will be returning to Canada shortly. Is it possible to get a new SIM Card with my old Number back ? I have a lot in that number. Please help me regarding this!
Resolved! Fido Refer a friend program
My friend referred me to Fido. I followed all of the instructions and signed up with Fido. It has been 3 months but both of us have not received the free month referral reward. I contacted the live agent today, and was told a few different reasons...
WiFi calling and Xplorenet satellite
-iPhone 13, uptodate ios-wifi calling turned on-xlpornet satellite internet Attempt a WiFi call, it fails immediately with 'No network connection' .. but can surf, read emails, watch Netflix's, so internet appears okTry again and again, finally it go...
