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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Does Fido offer a webmail?
Hi everyone, I am aware that Roger offers webmail to their Internet customers but does Fido offer a webmail too?
Didn't receive my verification code
Hello, I need to talk to a specialist as I don't receive a verification code so I can't operate my bank account. But I really need this to happen. Please, contact me asap. Thank you, Jan.
I need to share my terrible experience with Fido
Two months ago, I ordered a certified pre-owned phone from Fido.ca and upgraded my plan. After waiting for six weeks with no updates, the status still showed “In Progress.” No emails, no texts—nothing. I had to call them myself to find out the phone ...
Is Fido ignoring their customers
I have some issues I have to talk to a specialist instead of AI. So I called Fido's support line and scheduled a call back appointment. But Fido did not call me at the appointment time. So I called their support line again to schedule another call ba...
cancel line
I am moved ouof of Canada. I don't want the FIDO post paid connection active. It is very hard to get customer service to cancel the line out side Canada. I have scheduled call-back 2 times but didn't get the call on the scheduled time. Am worried if ...
