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Order being processed

daxiongmao
I'm a participant level 1
I'm a participant level 1

I ordered an upgrade a few days ago and was told I would get an email within 24 hours with the order confirmation. That has not happened yet. This is quite frustrating. I have tried to talk to a representative for hours now and gotten nothing.

1 REPLY 1

FidoStephane
Moderator
Moderator

Hi there, 

Sorry to hear you haven't receive your order confirmation yet.  

 

Please contact us so we can look into this together: https://www.fido.ca/consumer/contact-us 

 

We can send you a PM here on the Community should you prefer.