Hello there!
Thank you for sharing your feedback with us. I am sorry you were lead to believe otherwise. At the moment, only Rogers wireless customers can roam at no cost for 5 days every year with Roam Like Home in up to 185 destinations (up to $75 value). Redeemed on a first come first use basis on any CTN on the customer’s account.
Hi @EPeggyH , I also applied for the Rogers world credit card for the same reason. I called Rogers bank to confirm that it was indeed accurate and they said yes, so just prior to travel, I called again to make sure and was told no, only Rogers customers. The forms that came with the terms and conditions for the card also led me to believe that I had the benefit. So, I called again and they tried to switch me to Rogers to be eligible for the 5 days of roaming. So, you are correct that we are not eligible and I'm glad you mentioned it for others who may switch thinking that they will get that perk. So, I believe that the fido reps are not at fault, it's the vague information on the documents that leads people to believe that it's a benefit for us.
