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Unreturned modem charge

Hi, when I moved cities I had my services transferred to my new address but didn't receive any info on returning the old modem. I later spoke to an agent who told me they could send me a shipping label or could return it to a Fido location. I brought...

kaden_vh19 by I'm a participant level 1
  • 746 Views
  • 1 replies
  • 0 likes

Fido internet issues

I really want to bring this to Fido CEO attention that the home internet is disconnecting so badly. We have been noticing lot of internet issues for last 3-4 days which is impacting our office work. On Friday it was down for whole day without any pri...

Sub2 by I'm a participant level 1
  • 729 Views
  • 1 replies
  • 0 likes

Linking Home Internet Account to my Fido.ca login

I had Fido.ca account. I bought new home internet service. when I am login to myfido.ca my previous account which I cancelled are visible but there is no new account. when I am trying to register new account it says email already registered. What to ...

jay_5890 by I'm a participant level 1
  • 817 Views
  • 1 replies
  • 0 likes

Forgot wifi password

hi, i have forgot my wifi log in details. I have tried the support page that askes to input,  cusadmin and password. All i get is, password not correct?

Jdblue1966 by I'm a participant level 1
  • 1611 Views
  • 1 replies
  • 0 likes