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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Modem not received case
Hi guys, I need your help. I have ordered a modem for home internet but I have never received it. As pr customer service they are saying the modem was delivered but I have never received my modem I am living in a big building and I have checked with...
Resolved! Return Modem
Hi, I have recently cancelled my fido home internet but I was not told how to return the modem and I cannot find the right option when I call customer service. Can you please help. Thank you,Fatemeh
Toronto midtown home internet outage
Home internet down again. Started around noon today on Jan 4, 2021. When is estimated restoration?What is the root cause?
additional wi-fi router?
hello, I recently joined Fido internet service. I bought a wi-fi router during the Xmas holidays. It is ASUS (RT-AC5300) Tri-band wireless 4-port gigabit gaming router. According to the tech who came to set up the Fido modem, he said that router is ...
Resolved! Home Internet: Upgrading from 75 mbp to 150 mbps
Hi, My home internet will soon be switching from 75 mbps to 150 mbps.For this upgrade, will there be any change to my modem? Is there any action required of me on the day of the switching? Will I still have both 2.4 ghz and 5 ghz internets?Thanks. Zo...
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