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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98193 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32016 Views
  • 16 replies
  • 3 likes

Modem return horrible headache

I took over another persons Fido internet account for 4 months before cancelling due to a move. I called to cancel because there is no way to cancel online. (I hate this) The next day I went to a Canada Post office with the email to print a prepaid s...

Hatred by I'm a Participant Level 1
  • 14 Views
  • 0 replies
  • 0 likes

Resolved! Modem change

Are you able to change to your own personal modem instead of a Fido modem

Mike911 by I'm a Participant Level 1
  • 71 Views
  • 1 replies
  • 0 likes

Resolved! fido router security doesn't work for a month now

I setup a parental control for time, etc., Was working good until about one month ago. Suddenly all block sites are no longer blocked anymore. Today, I try to block one device, but unfortunately the device is still working , no affect on it at all. P...

fxz113 by I'm a Participant Level 1
  • 68 Views
  • 1 replies
  • 0 likes

Resolved! Constant disconnecting

We have the 75 download speed package since beginning of March ish. As of the last few days the internet connecting keeps dropping, sometimes reconnects on its own and sometimes requires a hard reboot. The power and both up and down arrows are solid ...

Dtk3 by I'm a Participant Level 2
  • 147 Views
  • 2 replies
  • 0 likes